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FCA issues new mortgage guidance

The FCA has issued new mortgage guidance on a number of issues, including treatment of customers at the end of payment deferral periods, and on repossessions post 31 October 2020 (before which the guidance is that firms affected should not commence or continue repossession proceedings). Possession action should not be started until all other reasonable attempts to resolve the position have failed, or if the firm has reason to believe an occupier of the property is required to self-isolate, or there is a lock-down in place.


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